Privacy Policy

At Cappivan Institute (“we,” “our,” or “us”), we are committed to safeguarding the privacy of our students, website visitors, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Full name
• Contact details (email address, phone number, mailing address)
• Date of birth
• Educational background
• Payment information (handled securely through our payment gateway provider)
• Identification documents (e.g., passport or ID number for certification purposes)

Non-Personal Information:

• Browser type and device
• IP address
• Website usage data through cookies and analytics tools

2. How We Use Your Information

Your information is utilized to:

• Process applications and course enrollments
• Provide and improve our educational services
• Communicate with you about schedules, updates, or promotions
• Issue certificates and maintain academic records
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Authorized third-party service providers (e.g., payment processors, CRM systems)
• Accrediting or certifying bodies (when necessary)
• Government authorities or regulators, when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and review the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (where processing is based on consent)
• Object to certain data uses (such as direct marketing)

To exercise any of these rights, contact us at [Insert Contact Email].

6. Cookies

Our website uses cookies to improve functionality and user experience. You may choose to disable cookies in your browser settings, but some features of our site may not function properly as a result.

7. Children’s Privacy

Cappivan Institute does not knowingly collect personal information from individuals under the age of 13 without parental consent. If we become aware that we have collected data from a child under 13, we will take appropriate steps to delete such information.

8. Refund Policy

Refunds of fees are applicable based on our Terms and Conditions.
 Please refer to our full Refund and Cancellation Policy (available on our website or upon request) for details regarding:

• Eligibility for refunds
• Conditions under which refunds are granted
• Non-refundable fees (if any)
• Timeframes for processing refunds

By enrolling in any course at Cappivan Institute, you acknowledge and agree to these terms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cappivan Institute
Email: info@cappivan.com